FAQ

What is 4checkout.net ?
4checkout.net is a hosted software which is created to make running ecommerce store as easy as surfing the web. 4checkout.net is created taking into account our experience with our previous ecommerce software products. 4checkout.net has two primary interfaces: customer interface and admin interface (web-based control center). You can learn more by viewing 4checkout.net feature list, exploring 4checkout.net demo.

Does 4checkout.net support PayPal ?
Yes, 4checkout.net does support PayPal.

Does 4checkout.net others processing gateway ?
Yes, 4checkout.net does support :

2Checkout
Authorize.Net AIM
BeanStream
ChronoPay
CyberSource
Echo Inc.
ePDQ
eSelect Plus (Moneris solutions)
eWay XML
HSBC
LinkPoint (Cardservice International)
NetRegistry
Netbilling
NetworkMerchants
Nochex
Ogone Direct Link
PayPal Standard and PayPal Pro payments.
PaySystems
PayFlow Link
PayFlow Pro
Plug'n Pay
ProtX Direct
SecureTrading
SkipJack
TrustCommerce
WellsFargo
WorldPay
Offline credit card processing
Wire transfer
Money Orders
C.O.D
Phone Orders

My credit card processing gateway is not present in the gateway lists above. What can I do to make 4checkout.net support my CC processing gateway ?
Contact us and we will handle the integration for you.

Do I need to be an experienced developer in order to use 4checkout.net myself ? Do I need HTML knowledge ? Do I need PHP knowledge ?
4checkout.net is very easy to use, if you can copy and paste, then you can use 4checkout.net

I already have a merchant account. Is it possible to use it with 4checkout.net ?
Yes, it is possible.

Can I incorporate this software into my existing website ?
Yes, you can. 4checkout.net can be easily integrated with any look and layout by modifying the cart templates. You can modify templates using WYSIWYG web editors (MS FrontPage, Macromedia Dreamweaver and others), you can modify HTML code of the templates by hand.

What service package would I need from Authorize.NET to use their credit card processing services in 4checkout.net ?
4checkout.net is integrated with Authorize.net using AIM (Advanced Integration Method).

After issuing payment, how soon will I get 4checkout.net .
Your account will be setup once we verify your payment. If live help is open, it will take less than 10 minutes

Is it possible to remove 4checkout.net logo from my shopping cart pages ?
Yes, feel free to do this. 4checkout.net's built-in template editor allows you to alter the look of the shopping cart in any way you want.

I see that the demo site uses a list of U.S states. We are located outside the U.S., how easy is it to change the list of states to match our provinces/regions ?
You can easily change the list of states/provinces by using the Admin Interface. There are also pre-defined states/provinces for US, the UK and Canada.

Is it possible to make 4checkout.net forward users to secure (HTTPS/SSL) URL when they come to the checkout page ?
Yes, this can be easily done with 4checkout.net.

Is it possible to change the currency/weight symbol ?
Yes, you can define currency/weight symbols using the Admin interface.

Does 4checkout.net support configurable language files ?
4checkout.net can be translated into any language however can not support multiple languages. 4checkout.net can support only one language in default functionality.

Is it possible to add options to my products (ie. sizes ,colors, etc. other) ?
Yes, you can add an unlimited number of product options to any of your products. Supported product option types are drop-down options and text area options. Drop-down options can be assigned a price modifier (flat-fee or percent of original product cost).Text area options can be used to allow your customers to add text information with their order. For example, they can add a text they want to be engraved on their gift. Product Options feature is available as add-on module.

Does 4checkout.net allow sale of e-goods? In other words software that is sold for download only (no shipping) ?
Yes, you can sell e-goods, PIN codes, shareware registration and other electronic content with 4checkout.net.

Does 4checkout.net support sub-categories ?
Yes, it does support an unlimited number of sub-categories, sub-sub-categories and so on.

Can I use Microsoft FrontPage / Macromedia Dreamweaver to edit my 4checkout.net pages ?
Yes, the template system of 4checkout.net products is specially produced to make editing its pages with FrontPage, Dreamweaver and other WYSIWYG web editors easy.

My products need to have a larger picture in addition to the thumbnail. Does 4checkout.net support both thumbnails and larger pictures ?
With 4checkout.net, every product can have one thumbnail and unlimited number of additional product images.

I want to process orders off-line. Is it possible to have the cart email order information to me ?
Yes, the cart can send order confirmation by e-mail. You can also just log in to the admin area using secure HTTPS/SSL connection and access the order information using your web browser.

Does 4checkout.net support inventory tracking ?
Yes there is "Inventory Tracking"  that allows to track a number of items left in your stock, automatically mark products as "Temporarily unavailable" if the stock count reaches zero. It is also capable of warning the store owner if the number of items in stock decreases to a particular amount and can track inventory by product options.

I Still have more questions
Contact us using live help, telephone or open a new ticket